At GentleTravels, we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.
1. Information We Collect
We may collect personal information from you when you use our website, including but not limited to:
- Personal Data: Name, email address, phone number, and payment details when booking travel services.
- Travel Preferences: Information related to your travel bookings, such as flight, hotel, and car rental preferences.
- Usage Data: Information on how you navigate and interact with our website (e.g., IP address, browser type, device information).
2. How We Use Your Information
We use your personal information to:
- Facilitate your travel bookings (flights, hotels, car rentals, etc.).
- Provide customer support and respond to your inquiries.
- Improve our website and services based on your feedback and interactions.
- Send you updates, special offers, and travel deals (if you opt-in for marketing communications).
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners to:
- Process travel bookings (airlines, hotels, car rental services, etc.).
- Comply with legal obligations or to protect the rights, property, or safety of GentleTravels and our users.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic. Cookies help us understand how you use our site and allow us to provide you with tailored offers.
You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of some parts of the website.
5. Data Security
We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, no online transmission of data can be guaranteed to be 100% secure, and we encourage you to use caution when providing personal information online.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request the deletion of your personal data (subject to legal obligations).
- Opt-out of receiving marketing communications.
To exercise any of these rights, please contact us at [privacy@gentletravels.com].
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed of any updates.